This course is designed for people who already have experience of the Quality System in their firm and who need to be trained to carry out internal quality audits to a standard that satisfies the requirements of BS EN ISO 9001:2015. The course takes into account the requirements of ISO19011:2011 “Guidelines for quality and/or environmental management systems auditing”.

The number of people attending any one session is limited to eight to ensure that all the participants are fully involved.

The course is supported by practical exercises based partly on an hypothetical company which has built-in problems, and partly on your own company’s procedures. The course covers a span of quality procedures, e.g. document control, purchasing, design, process, auditing, management review.

A course book is provided together with a certificate of attendance which may be submitted to your Quality Assessor as evidence of training.

Course Details

The course is delivered via a combination of methods including interactive demonstrations and practical exercises.

The course covers:

• The requirements of ISO9001:2015
• Why Internal Quality Auditing?
• Preparing an Audit Plan
• What sort of questions to ask
• How to ask them
• Examining evidence
• Coming to conclusions and making recommendations
• The Audit Findings Report
• Follow up
• Human aspects of auditing

Benefits

Delegates will benefit from the course by obtaining the knowledge, skills and confidence to audit their company’s Quality Management System.

Companies will benefit by having knowledgeable, trained personnel who can carry out internal audits on behalf of the company.

Learning Outcomes

By the end of the course delegates will be:

• Familiar with the requirements of ISO9001:2015
• Able to carry out internal quality audits

Who Should Attend?

This course is suitable for delegates that will be required to carry out internal quality audits.

Duration

The course lasts one day

Course Certification

Satisfactory completion of the course will be recognised by the award of a certificate.